SHIPPING & RETURNS
Free Standard UK Delivery on orders over £30
Our free standard shipping offer applies to any order over £30 with a shipping address in the United Kingdom. All orders will have
Orders placed at weekends and Bank Holidays will be processed on the next business day and delivered the day after that.
Standard Shipping aims to deliver within 3-5 days.
EUROPE £ 5.00 FLAT RATE SIGNED £9.00
USA & CANADA £6.00 FLAT RATE £10.50 SIGNED
REST OF THE WORLD £7.00 FLAT RATE £11.50
PLEASE NOTE IF YOU CHOOSE FLAT RATE WE CAN NOT BE RESPOSIBLE FOR MISSING PACKAGING.
Our shipping methods are only as accurate as the information that we are given. Please verify all of your shipping and billing information when placing your order. It is your responsibility to verify that all addresses are complete and accurate. Please make sure to include your House, flat, apartment, suite, unit or room number to ensure proper and timely delivery of your order. All orders will be shipped to the address listed on the confirmation page of the order.
During very busy periods we may incur delays and you will be kept informed.
If the goods you have recieved has arrived damaged or faulty, or it was not what you have originally ordered, we will be happy to offer you a refund or exchange it. The items must be sent back in its original packaging.
Please notify by sending an email to email@example.com or fill out the return form here.
Please remember to obtain and keep proof of postage, as in the unlikely event that the parcel is not recieved no responsibilty we can not accept the liability of returned goods lost in transit. Goods must be returned within 14 working days of delivery to you or notifying us of a cancellation. Please ensure that the returning package is properly sealed.
If you have chosen to have a refund, we will process the refund within 14 days of reciving your goods. Providing goods are returned in its original condition and packaging. An email will be issued to inform you that your refund has been refunded.
If you have request an exchange or an exchange this will be processed within approx 7 working days of receiving your returned goods.